Looking at how academic institutions deal with applications by students – and with lecturers who support their endeavour – when it comes to applications there seems to be little hope: one meets ignorance, lack of respect and unqualified ways of handling procedures – I referred to this issue earlier.. I suppose part of the problem is also that we usually accept such misbehavior and move on, allowing ‘them’ to move on their way. Hopeless …
“HOPE is what makes us strong. It is why we are here. It is what we fight with when all else is lost.”
– Pandora’s last words
With this attitude I wrote the letter/mail to some completely ignorant universities: if asking for a reference that supports students to follow their path of curiosity, has any meaning, there are some institutions that themselves delve in complete lack of meaning.
Dear colleague, I am writing to you after overcoming some hesitation and also after reflecting if there is any point in it.
Still, for the sake of students and due to my commitment to academia and academic standards I feel obliged to follow up on the way your university is dealing with applications. If there is any claim on hour side to be an academic institution of reputable rank and with an international standing, at least revisiting the following is highly advisable – to say the least.
Lecturers today are encouraged to move, and some actually manage to be engaged by different universities and research institutes – for my part I can humbly state that I had been in the lucky situation of being involved in teaching and research in different countries, linked to various institutions, amongst them those with high international standing. However, this also means that e-mail addresses change. Apparently, so I had been informed, your institution requires students to submit contact details of lectures whom they nominate for their recommendation, valid at the time of teaching. In other words, I had been teaching students who asked me for a reference after I left the respective university – and still the students are asked to provide contact details from an outdated position. In this light, what is really outdated is the requirement you set. It shows that your institution does not reflect standards of todays academia, and instead follows somewhat ‘provincial’, ‘parochial’ ideas. – I may add, that historically at least in Europe, the mobility of academics had been the norm, the settled, academic the exception – settled in terms of space usually also meant settled in thinking, lacking openness to exchange and innovation.
Now, moving on to the next point: In several cases it is [was] possible for me to keep the e-mail address from an earlier position. One option to deal with this is to check different mail accounts. Sometimes it is possible to forward mails; and another option is to set an automatic reply, informing and asking the sender to use a different e-mail-address. I had to chose with one of the accounts the latter option. So, the request for a reference, sent by our university to the one ‘official’ mail address, was answered by such automatic reply, providing an alternative address. Although the mail from your institution was not sent by a completely automated system and replies had been received, the responsible department or person did not consider to react in an appropriate way. On the contrary, later a reminder was sent to the same, inactive, address. This behaviour from your institution shows in my opinion cum gram salis the same attitude as that mentioned previously. It is highly disrespectful, ignoring the serious interests of students and showing no collegiality to academics. It is even topped by the fact that I once set a mail to the relevant department of your institution, using the ‘dormant address’. The rely I received gave apt evidence of the fact that the mail I sent was not properly read.
I may then add: the standardised ‘questionnaires’, used to ask to assess students, are substandard. In general I think it is questionable to use multiple choice questions and similar for such assessment – it is about young personalities and not machines or fat-stock. Still, if such approach is used, the design requires a bit more reflection. If a student of mine, would submit such questionnaire which I had been asked to complete, as part of exams, that student would end, on a generous day, with a very low grade.
Again, the way your institution is currently handling – at least – this part of the application process is simply appalling and lacks any respect towards students and those lecturers who are in a position to support their curiosity about learning. This part of their learning experience provided by you is apt to undermine such curiosity, and teach that studies you offer may not deliver what they promise.
Prof. Dr. Peter Herrmann
Max Planck Institute for Social Law and Social Policy/
Max-Planck-Institut für Sozialrecht und Sozialpolitik
[section social law]
– Research Fellow –
University of Eastern Finland (UEF)
Department of Social Sciences
Institute of World Economy
Faculty of Social Sciences and International Relations
Fővám tér 8
Active Member of the European Academy of Science and Arts